Insights

Knowledge-intensive organizations are being reshaped by artificial intelligence, growing information volumes, increasing specialization, and evolving user expectations. Drawing on more than two decades of experience across scientific information, enterprise knowledge platforms, digital products, and AI-enabled knowledge solutions, these Insights explore what these changes mean in practice and aim to stimulate discussion about designing effective knowledge ecosystems.

They are intended as perspectives for reflection rather than definitive answers. New perspectives will be added as the landscape evolves.